What information do I need to request a freight quote?
Provide pickup & delivery ZIPs, commodity, packaging (pallets/crates), dimensions (L×W×H), weight, accessorials (liftgate, residential, inside delivery), and target dates. Accurate details = accurate pricing.
How quickly will I receive my quote?
For standard LTL/FTL, we typically respond the same business day—often within minutes for common lanes. Complex/specialized moves may take a little longer.
What services do you offer?
Full Truckload (FTL), Less-Than-Truckload (LTL), Flatbed/Step-deck, Refrigerated (Reefer), Expedited/Hot-shot, and Oversize/Heavy-haul. We also offer brokerage, warehousing, and cross-border solutions.
Do you have nationwide coverage?
Yes—48 contiguous U.S. states, with expansion to Canada, Mexico, and U.S. territories via our brokerage network. Ask us about cross-border compliance support.
How are freight rates calculated?
Pricing factors include distance, weight/dimensions (or freight class for LTL), equipment type, fuel, market capacity, and accessorials. Seasonal demand can impact rates.
Can I track my shipment?
Yes. You’ll receive status updates at pickup, in-transit checkpoints, and delivery. Our dispatch team can provide real-time ETAs and PODs on request.
Do you handle refrigerated or temperature-controlled freight?
Absolutely. We support reefer set-points, pulp-temp checks, and continuous temperature monitoring when required.
Can you handle urgent or expedited shipments?
Yes—same-day and next-day options are available depending on lane and equipment availability. Tell us your pickup window in the quote form.
What payment options do you accept?
We accept major credit cards and ACH. Approved accounts may qualify for net terms. Contact billing for details.
Do you work with both businesses and individuals?
Yes—manufacturers, distributors, startups, and one-time shippers are all welcome. We’ll tailor service level and communication to your needs.
What if I don’t have exact weights or dimensions?
Provide your best estimate and label it as such. Final charges may adjust if carrier scale/inspection differs. We can help you estimate safely.
Where should I place special instructions?
Add them in the “Notes/Special Instructions” field on the quote form (e.g., limited access, appointment, forklift needed, hazmat). Clear notes prevent re-quotes and delays.
Still have questions? Submit the quote form and our team will assist you.
